The replacement process depends on when the qualification was awarded:
• For recent RQF qualifications, a replacement certificate can be issued at a cost of £35 (postage charges may also apply).
• For older QCF qualifications, we are only able to issue a verifiable statement of achievement, also at a cost of £35 (plus any applicable postage).
To request a replacement, please email ao@iab.org.uk with the following details:
1. Class number
2. IAB learner number (if known)
3. Full name
4. Date of birth
5. Qualification title
6. Date of original issue
Please note:
Due to GDPR regulations, we are only permitted to retain student records for a maximum of 7 years plus the current academic year. If the exam is completed before this period, unfortunately, we will be unable to provide a replacement certificate.