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Don’t trust caller ID, Ofcom warns

Ofcom, the UK telecoms regulator, is warning people not to trust caller ID on their phones, as the person on the other end of the line might not be who they claim to be.
Speaking to BBC Radio 4, Ofcom director Huw Saunders, said caller ID should not be used as a means of verifying a caller's identification. He said scammers are increasingly changing their caller ID to disguise their identity, known as number spoofing.
“This problem is global in its scope,” Saunders warned. “It’s an unfortunate place to be in, but the same message is being given by our counterparts in the US, Canada, France, Australia and elsewhere.”
In the UK, the current phone network (Public Switched Telephone Network) is being updated to a new system – Voice Over Internet Protocol, or VOIP. Saunders said when VOIP is fully in place, with a target date of the end 2025, the industry will be able to stop number spoofing.
A recent report from industry body UK Finance found that the number of reported cases of impersonation fraud – including spoof calls – nearly doubled last year to 40,000. However, it said the real figure is likely to be much higher, because many victims won’t report fraud because of feelings of embarrassment or guilt.

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