- This event has passed.
HMRC Talking Points – The HMRC complaints process and how they learn from complaints to improve services for their customers
March 13 @ 12:00 pm - 1:00 pm
HMRC’s regular Talking Points meetings provide ongoing information, guidance and tips, helping you to understand tax issues.
The HMRC complaints process and how we learn from complaints to improve services for our customers: During the webinar HMRC will focus on 3 main topics in relation to complaints handling in HMRC.
If you have any questions for HMRC’s subject experts more than 24 hours prior to the meeting, please send them to firstname.lastname@example.org, including the title of the meeting in the ‘Subject’ line of your email. Any questions that arise after this time should be submitted during the live meeting.
If you have missed any of HMRC’s earlier Talking Points meetings, you can watch the recordings here.
- IAB Event
- Collaborative Partner Event
Do you want to learn new skills, network with like-minded people and get to grips with industry changes the easy way? You can — at one of our regular events.
Open to IAB members, students and non-members alike, our events offer you opportunities during the year to gain:
- Expert guidance and advice from guest speakers
- Practical ideas on how to run business efficiently
- Network contacts and allies, as well as support
And since events count as proactive CPD points (as listed in your Members Handbook), time is well spent maintaining best practice — and learning new strategies to take back to the office.
Better still, by staying on top of new regulations and legislation, you offer clients even more value. You can even attend the Institute of Financial Accountants’ (IFA) branch meetings and seminars at the sarne cost as an IFA member! Simply contact the IFA direct to find out more