HMRC withdraws GOV.UK Verify
HMRC has finally withdrawn Verify, the alternative sign-in method for a limited number of its online services.
It closed the troubled Government Digital Service (GDS) identity verification and sign-in system on 1 April 2022. The GDS strategy is to develop a single sign-in and digital identity solution that will work for all online government services.
From now on, users will need to sign in using a Government Gateway user ID. An option to create a Government Gateway user ID is available from all sign-in pages for HMRC online services (select ‘create sign in details’).
HMRC’s trusted helper service allows an individual to give another person access to certain online HMRC services (not including filing a self assessment tax return). Existing trusted helper relationships remain in place now Verify has been withdrawn.
HMRC has advised that its systems will prevent taxpayers from linking their self assessment record to more than one Government Gateway user ID. If this causes a problem that cannot be resolved though the on screen options (including ‘get help with this page’), taxpayers should contact HMRC’s online services helpdesk.
HMRC has sent individual letters to those with active trusted helper relationships and those who have recently used Verify to file a self assessment tax return.