Join HMRC’s user panel and help it to improve

HM Revenue and Customs (HMRC) is looking for volunteers to join its user panel and help shape its online services. If you’d like to get involved, you can join the HMRC user panel to test its services and give your feedback.

You’ll need to answer a few simple questions about yourself, which should take around five minutes. You don’t need to be good with computers or the internet to join.

You can take part in the research sessions in person or online, and can always say no to a user panel invitation. You can also leave the panel at any time.

HMRC will use the information you provide during the user panel research sessions to both improve its existing services and help it to develop new services.

See https://www.gov.uk/government/news/join-the-hmrc-user-panel-and-help-improve-govuk for details.

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