Deloitte’s research highlights that almost half of UK workers are already feeling the impact of automation. Forty-four per cent of workers say that some of the tasks they did five years ago have been automated and are now done by robots or software, up from a European average of 38% of workers. Meanwhile, 34% in the UK say that entire business processes relevant to their job have been automated over the past five years, up from 30% of overall European workers.
Overall, workers across Europe appear relaxed about the future impact of automation. Regarding their own jobs and how they will evolve over the next 10 years, about three-quarters (76%) of respondents say they only expect slow, small, or no change at all. In the UK, four in five (83%) do not expect any major changes to their job over the next decade.
Malley added: “It’s striking that the vast majority of workers do not expect to see any significant changes in their jobs over the next decade. The reality is that the future of work is now, and automation is already impacting day-to-day roles. Awareness will provoke action, so it’s important for businesses to educate workers on how their roles will be augmented by technology over the next decade. This will provide transparency within organisations, allowing them to transition their workforces through training opportunities and bolstering the skills which will be required as a result of automation.”